Terms of Service

These Terms and Conditions apply to all trial lessons offered by Cherry Tree Art Studio (“we”, “us”, “our”). By booking a trial lesson, you (“you”, “the client”, “parent/guardian”) agree to the following terms:

1. Trial Lesson Booking and Reservation Fee

1.1 A reservation fee is required at the time of booking to secure your child’s place in a trial lesson.
1.2 This fee helps cover the cost of materials, preparation, and ensures a fair booking process for all families.
1.3 The trial lesson will only be confirmed once the reservation fee has been received in full.

2. Attendance and Cancellation

2.1 If you need to cancel or reschedule a trial lesson, we require a minimum of 24 hours’ notice.
2.2 Cancellations made with less than 24 hours' notice may result in forfeiture of the reservation fee.
2.3 In the event of a no-show without notice, the reservation fee will not be refunded or credited.

3. Trial Outcome and Refunds

3.1 In the case where the student is not offered a place in the regular program or chooses not to proceed with enrolment after the trial, the reservation fee will be refunded in full via the original payment method within 7 business days.
3.2 If the student is accepted and enrolled, the reservation fee will be automatically credited towards the first term invoice.
3.3 Reservation fees are non-transferable and can only be applied to the enrolled student’s account.

4. Trial Lesson Conditions

4.1 Trial lessons are one-off sessions available only in term-based classes. Holiday workshops are single-session workshops and therefore do not include trial lessons.
4.2 All materials for the trial are provided by the studio. There is no need to bring any equipment to the trial unless otherwise advised.
4.3 Participation in a trial lesson does not guarantee enrolment. We reserve the right to determine class suitability based on group dynamics, age, focus level, and studio readiness.

5. Studio Expectations

5.1 Parents/guardians are asked to drop off students and leave during the trial lesson unless prior arrangements are made.
5.2 The studio environment is designed to promote independence and creative engagement in a small group setting.
5.3 If a student is distressed by parent absence or unable to participate appropriately, it may be advised to delay enrolment until a later date.